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Dave Urso

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WAR: Wins above Replacement

August 15, 2019 by Dave Urso 1 Comment

I’m a huge baseball fan. This has been true ever since I was a little boy. I remember season like 1993 when Darren Daulton (my favorite player of all time!) led the Fighting Phillies to the playoffs, only to ultimately lose the World Series to a walk off homerun by Joe Carter. But by then, my status as a fanatic was locked in. And I’ve followed the team closely ever since. I live out of market, so keeping up with the team presents challenges from time to time, but I find a way. 

Baseball is well-known for the use of statistics to define just about everything. What’s his batting average? What percentages of the hits he gives up are on the curveball? How many runs does he allow during day games in July when the temperature is above 80 and the team is wearing retro jerseys? One emerging statistic is called WAR, or wins above replacement. The premise of this statistic is to assign a value to how many additional wins your team has earned with you in the lineup than they would have with the next best available player. Essentially, is your presence making your team better, and (if so), to what measurable extent?

Listening to the ongoing discussion about WAR got me wondering what the leadership implications would be. Am I more, less, or equally valuable to the leader that would replace me?

To try to contextualize this, I imagined a position where I left the organization. I considered what a new appointee would do in her first 6 months on the job? What would she identify as priority areas? How passive or aggressive would she be in addressing lingering issues? Who would she look to for ideas and advice? What I found was that the answers came to me fairly easily. I knew exactly what she would do. So that left one other lingering question…why wasn’t I doing it?

Takeaway

Imagine you knew you’d be walking away from your current leadership opportunity, for good, in 6 months. In an effort to clean up loose ends, what key projects and personnel issues would you focus on between now and then? Then, sidestep the noise and get to work!

What are you getting to work on? Share your thoughts in the comments below.

Filed Under: Leadership Tagged With: everyday dynamic

Experienced Waitress Wanted

August 9, 2019 by Dave Urso Leave a Comment

The summer before college, I took a temporary job with my dad’s company. I was part of their summer student program and was assigned to support the marketing department. I was so excited to spend the summer learning about corporate marketing and deciding whether this was a career path I would consider pursuing. When I arrived the first morning, my new boss took me to a work room in her department and showed me the largest ball of twine I’d ever seen. She proceeded to unwind about 6 inches worth of twine from the roll, cut it off, and staple the piece of rope to a half-sheet of paper sitting on the table next to it. She put the piece of paper into an envelope, sealed the envelope, and put a mailing label onto the envelope. She turned to me and said, “Think you can do this?” I said, “Sure!” And I did exactly what she had done. 120,000 times. 

Doing that 120,000 piece mailing gave me lots of time to think. Among the decisions I made were that (1) myths about the dangers of over-exposure to the glue on the back of envelopes are well founded, (2) I wasn’t meant to be a marketer, and (3) there had to be a way to add this project to my resume with a little extra pop. I believe I settled on two bullets under that summer work. The first “fastening engineer,” as I stapled the rope to the paper and the two became one. The second “nationwide materials distribution specialist,” since I sent those letters all over the nation. 

I’m not convinced that tagging myself a “fastening engineer” and a “nationwide materials placement specialist” opened up any new doors for me professionally, but I also knew it would be inauthentic to promote myself as having any real marketing experience. 

So many of the job ads I scan detail “experience wanted.” The expression appears across a wide range of jobs: “waitressing experience required,” “experience in a union environment required,” “experience with community college teaching required,” and even “experience putting lego kits together on the first try required.” So, I may have made that last one up, but you get the picture. 

Why do we pursue team members with experience? Sure, it gives them credibility and allows them to get up to speed with a shorter learning curve. However, these individuals often bring with them the baggage and scars associated with having done this work before, also. Maybe we’d be better served on occasion to post our recruitments with different language. Maybe we could try, “Innovative thinker with limited experience in this area wanted, with a willingness to learn quickly and ask important questions to help challenge established ways of thinking and push us to be better?” An approach like this might help us bring aboard the intentional disruptors to our team who help us get where we wish to be. 

Takeaway

As you fill your team, are you being “urgent” or “intentional?” Are you hiring for someone who will take off and hit the ground running, or someone who will need to learn how to excel in their role? If you look at the job requirements you’ve listed, why are they there? Is it the way you’ve always recruited, or do those skills actually make a difference that can’t be compensated for in a different way?  

Share your thoughts in the comments below.

Filed Under: Leadership Tagged With: everyday dynamic

Yes, If

August 1, 2019 by Dave Urso Leave a Comment

During a recent staff retreat, we were discussing organizational culture. Since I have a reputation for being a direct communicator, I felt compelled to share with my colleagues.

“I think we have a culture where we’ve empowered individuals to say ‘no’ and cut down an idea or concept with no further questions. We take things too personally and shut down. As a result, a lot of important conversation gets squashed before we can really dig into the opportunities to better serve our mission. What would happen if we shifted to a culture where new ideas were met with the expression ‘Yes, if…” instead?”

Over the remainder of the day, the expression “Yes, if…” was interjected often (sometimes as a joke, sometimes sincere) into the dialogue. However, in both circumstances the use of the expression showed that it had struck a chord. 

It’s easy to be the leader who shuts down new ideas and initiatives. It’s easy to fall into a sense of complacency and work from a script of what’s been done in the past as opposed to asking what would happen if we were rebuilding our efforts from scratch. I’ve long considered the divide we battle in America is not democrat vs republican; rather, it’s future vs past. If we want something different from our organization tomorrow, then we have to do something different today. 

So many of the programs and products I love exist because of the creative thinkers in the world who were put in position to bring her or his idea to life. As such, I work hard to empower those around me to do the same. 

Takeaway

Who is the best leader you know personally? And why? How have you worked to integrate his or her strengths into the way you lead every day?  

Let me know in a comment below.

Filed Under: Leadership Tagged With: everyday dynamic

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